FAQ-129-VEHICLES – How can I remove a vehicle without arranging a delivery appointment?

When a vehicle with ‘Delivery’ status is included in a purchase order, OpenFlex allows you to remove it from stock without having to schedule a delivery appointment.

This alternative process is available:

-either via the 'Vehicles running behind schedule' tile on the home page,
-or via the details page of a vehicle that meets the criteria.

Click on the ‘Manage delivery’ button in the top-right-hand corner of the vehicle details page.

The ‘Manage Delivery’ window is divided into two sections. Select the one on the right labelled ‘Remove vehicle without an appointment’.

Fill in the vehicle release form. The details will be pre-filled, but you can amend them if necessary:

-Registration number,

-Date of first registration,

-Chassis number,

-Actual delivery date: this field must contain the date on which delivery took place; you can enter today’s date or an earlier date.

Then submit the form by clicking on the ‘Remove the vehicle’ button.

If the order includes a trade-in, there is a specific field where you can indicate this, and you will need to specify the mileage of the vehicle being traded in.

You will be notified via a notification in the top-right corner of the screen that the vehicle’s status has been updated.

Every time a vehicle leaves the fleet, this is recorded in its history so that it can be traced.